Frequently asked questions
How do I book the Magic Mirror®, 360 Booth or other service for my wedding or event?
Fill out the Contact Form
Reply to the email you receive, confirming the event details
Accept the quote
Pay booking fee
Sit back… and relax. You are all done
Do you have any Reviews or Feedback?
Absolutely. We have 100's of reviews across FaceBook, Google and Weddings online. Obviously not all our customers have the time or remember to leave us a review, but the reviews that are there all positive:
https://www.magicmirror.ie/reviews
Does everybody who uses the Magic Mirror® get a copy of the picture?
Yes, they do. If there are ten people in a session taking a group photo in , we will print 10 copies
Is there a limit on the amount of prints?
No, we print 1 x photo per person in the photo per session
Is there a limit on the amount of sessions?
No, there is no limit on the amount of sessions in the operation time. Guest will need to re-join the queue to have another session
Does the bride and groom / event organiser get an extra copy of the prints?
Depending on the package, yes.
What size are your prints?
All our photos are 4x6 in size. There are NOT the small strips that you traditionally got in photo booths. Those are 2x6 in size. Our prints are nice and big, postcard size. We can also do bigger sizes for custom events.
What time do you start?
We can start when you like, but 9 pm is the average. Once you book in, you have access to your client portal where you can let us know those details.
What time do you finish?
It depends on when we get started and operate for the set time. 12.30am is the latest time we operate till. If you choose package A, then 11pm is the cutoff
When do you arrive at the venue?
We aim to arrive 60 minutes before our start time. This allows us enough time to set up. We are regular at some hotels and venues, so we can set up within 30 minutes.
Is there a Photo Album or USB Photo Box for the couple?
Photo Albums are no longer being offered. From 2025 onwards, we are offering an extra copy of the photos in a Wooden Photo Box ( if included in your package.. There are various reasons for this, but the main one is that we take so many photos on average that it is hard to get albums that are big enough.
When do we have to pay?
To confirm a booking, you pay a €200 deposit. This amount comes off then final balance and is non-refundable. The final balance is due one week before the event.
Our Reception venue only allows insured suppliers - Are you fully insured?
Yes, we are. We are fully insured for Public Liability up to €7m with Hodwen. Details can be viewed HERE.
Are you a legitimate company?
Yes, yes we are. ProPhoto.ie is a main business name with Magic Mirror® being a sub-brand. Our company number in Ireland is 582913. The owner, Richie alone, has over a decade of experience in the Event Photography & Printing business.
Do you bring backup equipment with you?
Yes - absolutely. Unlike a lot of new part-time "selfie mirror" traders who have started up, we have the backup gear and knowledge to make sure nothing goes wrong. We always bring backup equipment such as printers to every wedding and event. You just never know when it would be needed.
Do you do any discounts or offers?
We may offer discounts for group bookings e.g. work or family groups are booked at the same time. We do special offers from time to time, keep an eye on our social media for them.
I got X price from another company, will you match it?
Our pricing structure is very transparent and great value for money. If you get a quote from another company, we don't match or beat prices as our level is service is a lot different. Make sure to ask them if they bring a spare printer, ask to see the custom layouts that they provide and check out their reviews etc. Remember, you get what you pay for
I need to cancel the booking, can we get the booking fee or deposit back?
The Magic Mirror® is in high demand. The booking fee secures a Magic Mirror® team for your date and means that we refuse other bookings. Booking Fees are none refundable - however, they may be transferred to another date depending on the timeframe. You can view our current terms and conditions when a quote is sent out.
Extended FAQ
Why are you more expensive than other vendors?
You only get one chance at your wedding day. Don't take a gamble on a part-time vendor whose level of service may not be as fantastic as you hoped. We pride ourselves on being a customer focus business. Offering the best service that we can and being reliable means using the best equipment, best-trained staff etc. Check out our reviews and you can make an informed decision.
Can you give a VAT invoice/receipt?
Yes, we can. Our VAT number is IE3418009DH and unless stated, all prices include VAT for weddings and private parties.
How much space to you need?
The Magic Mirror needs approx 3m x 2m of floor space. The 360 Booth requires 4m x 4m of floor space
What kind of events do you do?
We do lots! From weddings to parties, product launches to music festivals. Check out our Instagram to see what we have been up to lately: Magic Mirror® . Also check out ProPhoto.ie to view our corporate and higher end services.
What is a single and multi-shot?
A “single shot” is where we take just one photo and it prints on the whole page. A “multi-shot” is the fun one. This is where we take four photos and get people to change poses four times. This is great fun. There are four seconds in-between each photo and our staff have great fun encouraging people to change poses.
Can we get a demo or see you at a Wedding Fair?
We attend a limited number wedding fairs and showcases, usually wexford ones such as the Riverside Park Hotel, Talbot Hotel and Newbay House. You can stop by one of those events to see it in action, or check out the many videos that we have on our instagram.
Can you make a custom print template for our event?
Absolutely. Send us your invitation or any artwork that you have and we can work our “magic” and make you a bespoke print template, it is all included and part of the service. Make sure to send artwork in a digital form…. try not to take a photo of your printed invitation and send that to us.
Are you a legitimate company?
Yes, yes we are. Total Event Photography LTD is us, trading as Magic Mirror®. Our company number in Ireland is 582913. Richie, the owner alone has over a decade in the Event Photography & Printing business. We are actual photographers also so we know our stuff.
Why are you more expensive than other vendors?
You only get one chance at your wedding day. Don't take a gamble on a part-time vendor who's level of service may not be as fantastic as you hoped. We pride ourselves on being a customer focus business. Offering the best service that we can and being reliable means using the best equipment, best-trained staff etc.
Make sure to check our our reviews on FaceBook.
Can we get a demo or see you at a Wedding Fair?
We attend limited wedding fairs and showcases, mostly around Wexford. Keep an eye on our social media to see if we are attending any upcoming ones.
My venue has stairs and no lift, can you still work?
We will have to look at the venue and check it out for you first. If a stairs is wide and a good size, there is a chance that we can work it. We may require the help of some people to carry gear up the stairs.
Whats the difference between Magic Mirror® and a “Selfie mirror”
A selfie mirror may refer to the physical equipment, where as Magic Mirror® is the name of our service and it is also our registered trademark in Ireland. We have many versions of our Magic Mirror® that we manufacture in our Wexford studio. We can custom make a Magic Mirror® for any event.
Do you have a 360 video / photo / spin booth?
Yes, we also have a 360 photo & video booth. Our 360 Booth has the ability to make both videos and printed photos. You can see more information HERE
Can we make a custom frame for our event or wedding?
No problem, we have done this many times. You can see some samples HERE. There is an additional cost for this and a 10 day lea time.